Is making telephone call the best way in work? In today work environment, when communication becomes complex and demanding, work force of many companies takes their interaction into a rather messy approach. Sales manager may not know whether their sales staff are making call on the company phone system or texting the customer on their own personal whatsapp. Technical team on the other hand, are trying to find the root of a problem communication all the time.
With the Nautilus Omni Channel solution, one can centralize their chats, emails, calls and social media communication all in one place. On top of it, it provides a report on all channels. Check our Nautilus Xcally OMNI CHANNEL SOLUTION soon.