NautilusChoose to connect better
Nautilus designs cloud-based business communication solutions that drive sales, improve customer relationships, and enhance operational efficiencies.
Connect to an expert
Turn every customer interaction into an exciting business opportunity
Engage customers on a platform designed to be more than a support channel. Let contact center agents handle calls on a web phone designed to be intuitive, and track call performance with our robust Reporting Portal.
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Enhanced call experience
Transform every call into a premium experience with cutting-edge cloud telephony features, including IVR, call queue, music on hold, call reports, and more.
Crystal Clear Voice Quality
With our local data servers, you are ensured minimal latency and uninterrupted and crystal-clear communication every time.
Plug and play technology
Our solutions rely on a completely cloud-based infrastructure that requires no moving parts, is easy to set up, and allows you to work from anywhere.
Secured communication
To ensure that your conversations are always secure, all our data is saved on local data centers in Singapore. Nautilus is ISO 27001 certified and DPE endorsed by IMDA.
Scalability
Grow your team anytime without downtime. Add more extensions whenever you need them, all from the safety of the cloud.
Business Continuity
Port over your existing number for the ease of customers. Get setup quick and it's business as usual.
Cost effective
Our Nautilus solutions save users money not just on upfront hardware costs, but also from paying expensive international call rates.
Call Analytics
Get comprehensive call reports to give you actionable insights. Make data-driven decisions to grow and scale your business.
24/7 WhatsApp support
Each customer has their own dedicated WhatsApp support group where we are on standby 24/7.
Multi Device Support
Our Nautilus Cloud Telephony is flexible enough to run on IP phones, on a web-based softphone, or via Nautilus Connect, our very own smartphone application.
Customized solution
Let us know the needs of your business and our team will design a customized telephony solution to enhance your business communication.
99.9% Uptime
Our promise of 99.99% uptime ensures your business stays connected and operational, providing peace of mind for uninterrupted success.
Competitive International calling rate
Connect globally without breaking the bank! Enjoy cost-effective international outgoing calls with Nautilus' competitive IDD rates.
Business numbers
Secure a golden or toll-free number for your business, instantly adding a professional and memorable edge to your communication strategy.
SLA Adherence
Adhering to strict SLA standards, we ensure uninterrupted communication for all our customers, delivering a seamless and successful experience with every phone call.
Managed Service
From setup to go-live and even beyond, Nautilus has you covered. Our team of experts are with you and handles all technical expects of your telephony.
Choose communication that goes where you go
Win with our Cloud PBX. Connecting you in more ways than one.
Cloud TelephonyBe the champion of Customer Success
Step into Nautilus Talk Enterprise on Zendesk, a partnership that delivers the ultimate omnichannel solution, empowering your business through everyday conversations.
Nautilus Talk Enterprise
What brings you here today?
Let us manage your communications for you.
I want to elevate my contact center
Our Nautilus Reporting Portal gives you the power to oversee the health of your business, and track how you grow. Keep track of important metrics like call volume, missed call rate, and call distribution.
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I need help setting up my contact center
Leave the technical expertise to us. We have experts to assist you in every step of your cloud phone journey, from setup to implementation. Need help with something? All you need to do is shoot us a message.
Talk to a specialist
Build immersive customer experiences
Our omnichannel integration with Zendesk saves organisations time, money, and other valuable resources. By combining all customer conversations in one place, agents can maximize every single sales opportunity that comes their way.
Nautilus Talk Basic
Meet Our Esteemed Clients
Nautilus specializes in Asterisk Technology and is the only Asterisk Certified Company accredited by Digium in Asia.
We have built and integrated solutions for players such as Certis CISCO, SP Group, Pacific Light Energy, Starhub, ING Investments, Singapore Polytechnic, National University of Singapore (NUS), Propertyguru, Food Panda, Centennial Business Suite, Scania Singapore, WEGO Singapore and many more.
Discover the game-changer your customer support has been waiting for
Elevate satisfaction, earn loyalty, and drive word-of-mouth referrals with a ticketing system that takes your customer experience to the next level.
Zendesk
Building better businesses
Nautilus' cloud-based telephony platform seamlessly integrates into different business ecosystems, offering a range of features that enhance operational efficiency, customer satisfaction, and overall business performance.
Find your industry
Hear what our customers say about us
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We use Nautilus as our telephony system. It has helped us to improve Agent performance by giving insights on agents’ punctuality, talk time, and agents’ voice productivity. Nautilus was able to provide reports and data that we were not able to get before. This has helped us in forecasting roster and breaks to better manage the incoming volume.
A handy feature that we like is that agents are able to transfer calls smoothly to each other and also to external parties. That and their constant and seamless roll out of changes is always appreciated. "
Rachel Foo
"As DA Adept Health’s cloud contact centre solution, Nautilus has consistently delivered a stable and high quality platform with locally hosted data and services.
From ensuring that our team migrate seamlessly from our previous cloud phone provider, to providing comprehensive platform support, the Nautilus team has shown their commitment to delivering not just a service but an experience that helps our agents excel at their roles.
We appreciate the high call quality and efficiency in project management using the Nautilus platform. Additionally, access to comprehensive reports gave us valuable insights to improve our operations. We are pleased to have Nautilus as our cloud contact centre solution partner, and we look forward to a continued successful partnership.
"
Linda Lim
"Nautilus implemented the setup successfully. Their soft-phone solution and overseas roaming capabilities are the main reasons we chose Nautilus as our Technology partner.
They are experts in Asterisk Technology, and we continue to be impressed with the way Nautilus continues to focus on Research and Development (R&D) to bring the next generation of telephony solution into the market."
Robert Fernades
"We chose Nautilus as our communications partner as they are the pioneers in Asterisk Technology but more importantly, we shared a vision of the future which recognises that Contact Centres need to be able to integrate multiple business processes to multiple communication channels.
I will strongly recommend Nautilus to any Contact Centre setups, as Nautilus will be your key trusted communications partner in telecommunications.
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Shaun Lee
"Limitless support to meet our requirements and enhance Nautilus system function that benefits us and also our customers. The strong Nautilus team is always on standby mode and they monitor system performance in a very timely manner. "
AlYu
"With professional project management skill, the Nautilus implementation team successfully set up the call center solution for PLE before the OEM soft-launch in April 2018, providing PLE the required IVR, multi-skill agent management and voice features.
By July, all additional components and tailored customization, including the Nautilus Omni-channel solution was implemented. The completed Nautilus platform provides us capability to manage all communications via the Nautilus dashboard.
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