NautilusCall Transcription and Sentiment Analysis
Hear every word. Understand every feeling. Nautilus Call Transcription and Sentiment Analysis turns every customer conversation into searchable transcripts and emotional insights so supervisors stop guessing and start acting.
Turn your calls into insights today
Total visibility, zero guesswork
Get 100% coverage of your calls. Every call is transcribed, every emotion is tracked. No more random QA samples or lost insights.
Faster coaching, better agents
Pull transcripts and sentiment markers to coach agents with specifics. No scrubbing through call recordings, just facts and moments that matter.
Spot risks before they escalate
Identify frustrated customers and struggling agents in real time. Use data to intervene early and protect the customer experience.
Smarter decisions from real data
Track popular customer issues, agent performance, and customer emotions. Stop reacting, start predicting and preventing.
Built right into your Reports
Our Call Transcription and Sentiment Analysis features are integrated directly into the Reporting Portal. Found anywhere there’s a call recording.
Scalable and Budget-friendly
Nautilus STT and Sentiment Analysis is built for growth. Reduce overhead while delivering faster, more responding customer support experiences.
We’re all about building data secure contact centers
Nautilus holds and maintains the following certifications to ensure that our solutions are cloud-safe and cloud ready.
Ready to turn every call into insight?
Nautilus Call Transcription and Call Summary gives supervisors full visibility, emotional context, and coaching power all in one place. Know what’s happening and act faster, and lead smarter.
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