Flexible Cloud Calling for today’s industries
Leverage the best features of Cloud PBX that allow you to run your business unhindered by the limitations of the past.
Get a quoteCloud PBX
Our solutions rely on a completely cloud-based infrastructure that requires no moving parts, is easy to set up, and allows you to work from anywhere.
Multi-device functionality
Nautilus can run on 2 devices simultaneously. IP Phone + Softphone / IP Phone + Nautilus Connect / Softphone + Nautilus Connect
Interactive Voice Response (IVR)
Customize an automated greeting and ensure every call reaches the right team at the right time.
Time Conditions
Play different IVR messages throughout the day to reflect your business hours and after-office hours.
Call Forwarding
Allow calls to be forward to your external phone number when you’re out and about.
Voicemail
Stay connected and ensure you catch every important detail, even when you can't answer calls.
Call Recording
Retrieve past call recordings for quality monitoring, dispute resolution, and training purposes.
Call Queueing
Allow customers to remain on hold until an agent becomes available to help out.
Call Reports
Make informed business decisions with important call metrics to identify avenue for improvement.
Call Transfer
Swiftly transfer calls to the right department with a single click of a button.
International Number
Expand your global reach while maintaining centralized phone system.
Call Routing
Route calls to the proper queue to maximize agent productivity and improve first call resolution.
Music on Hold
Transform wait times into less frustrating moments, reinforcing your brand identity with music on hold feature.
Number Porting
Maintain business continuity and retain existing clients by porting over your current business number.
Free extension to extension calls
Conveniently talk to team members in different locations without leaving your desk.
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Reporting Portal Features to help you run a data-driven business
SLA Reports
Gain valuable insights into how often users are meeting quality standards with SLA answer rate report.
Real Time Extension Status
Identify who's available with our real-time extension dashboard, ensuring calls are transferred efficiently to online team members.
Real Time Dashboard
View important metrics from various queues via your own contact-center grade dashboard.
Outgoing Call Report
View the outgoing call performance of your business by user or by day.
Distribution report
Learn more about your call distribution, and break down reports by date range.
Queue Performance Report
This report is dedicated to giving supervisors an in-depth look at their different queues’ performances.
Industry use cases
Cloud communication solution for the businesses of tomorrow
Learn how Nautilus delivers a premium call experience that aligns with every industry standards.
All industriesTravel and Hospitality
Offer reassurance to anxious travelers with round-the-clock availability on call from anywhere.
Education
Manage enrolments across multiple branches by ensuring parents reach the right schools in their respective areas with a centralised phone system.
Real Estate
Consolidate tenant feedback across multiple buildings through centralized call management, for swift follow up actions.
Are you ready to take your communications to the cloud?
Level up the quality and reliability of your business communications, see significant savings, and scale as you go.
Talk to an expert