Flexible Cloud Calling for today’s industries

Leverage the best features of Cloud PBX that allow you to run your business unhindered by the limitations of the past.

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Trusted by brands of all shapes and sizes
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Cloud PBX

Our solutions rely on a completely cloud-based infrastructure that requires no moving parts, is easy to set up, and allows you to work from anywhere.

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Multi-device functionality

Nautilus can run on 2 devices simultaneously. IP Phone + Softphone / IP Phone + Nautilus Connect / Softphone + Nautilus Connect

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Interactive Voice Response (IVR)

Customize an automated greeting and ensure every call reaches the right team at the right time.

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Time Conditions

Play different IVR messages throughout the day to reflect your business hours and after-office hours.

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Call Forwarding

Allow calls to be forward to your external phone number when you’re out and about.

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Voicemail

Stay connected and ensure you catch every important detail, even when you can't answer calls.

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Call Recording

Retrieve past call recordings for quality monitoring, dispute resolution, and training purposes.

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Call Queueing

Allow customers to remain on hold until an agent becomes available to help out.

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Call Reports

Make informed business decisions with important call metrics to identify avenue for improvement.

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Call Transfer

Swiftly transfer calls to the right department with a single click of a button.

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International Number

Expand your global reach while maintaining centralized phone system.

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Call Routing

Route calls to the proper queue to maximize agent productivity and improve first call resolution.

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Music on Hold

Transform wait times into less frustrating moments, reinforcing your brand identity with music on hold feature.

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Number Porting

Maintain business continuity and retain existing clients by porting over your current business number.

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Free extension to extension calls

Conveniently talk to team members in different locations without leaving your desk.

Hear what our customers say about us

"Great experience with the Nautilus team. A friendly service provided, they are very patient with us throughout the learning journey & guidance on operating with their system. Even if we have any troubleshooting, they are very fast and assist us with our needs.

Compiling & pulling the report on a monthly basis from their portal is always a very clean and simple process. We strongly recommend everyone in the call centre industry to engage in their services! "

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Arifin Yazid
LHN Group

"With Nautilus Network Solutions, we are able to connect priority calls coming from local and international patients easily.

Nautilus also provides seamless connectivity for our multiple locations. Utilizing the next generation of cloud telephony and SIP technology, we so much more ahead of the curve as compared to our competitors.

They have far exceeded our expectations."

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Amjad Ali
Nuffield Dental

"We faced several issues with our previous PBX system with call drops and intermittent international call issues. After implementing the Nautilus solution, we are able to connect seamlessly with our international contacts and customers.

We choose Nautilus as our communications partner as they are the only certified Asterisk vendors in Singapore"

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Wilson Seow
TRAX Technology Solution

Reporting Portal Features to help you run a data-driven business

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SLA Reports

Gain valuable insights into how often users are meeting quality standards with SLA answer rate report.

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Real Time Extension Status

Identify who's available with our real-time extension dashboard, ensuring calls are transferred efficiently to online team members.

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Real Time Dashboard

View important metrics from various queues via your own contact-center grade dashboard.

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Outgoing Call Report

View the outgoing call performance of your business by user or by day.

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Distribution report

Learn more about your call distribution, and break down reports by date range.

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Queue Performance Report

This report is dedicated to giving supervisors an in-depth look at their different queues’ performances.

Industry use cases

Cloud communication solution for the businesses of tomorrow

Learn how Nautilus delivers a premium call experience that aligns with every industry standards.

All industries
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Travel and Hospitality

Offer reassurance to anxious travelers with round-the-clock availability on call from anywhere.

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Education

Manage enrolments across multiple branches by ensuring parents reach the right schools in their respective areas with a centralised phone system.

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Real Estate

Consolidate tenant feedback across multiple buildings through centralized call management, for swift follow up actions.