NautilusChoose the Champions of Customer Service
We are a proud partner of Zendesk. We believe in empowering customer service teams to strive for excellence and to build longer lasting business relationships with the best platform today.
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Personalised conversations are more memorable
We believe that a great first impression is the foundation of a long-lasting relationship. Wow your customers and make them feel heard every single time. Zendesk makes being awesome at customer service look easy.
Leverage your channels and build better experiences
Use Zendesk to elevate customer experiences, build effective sales relationships, and complete the customer journey
Get setup easily
Configuring Zendesk is easy and super flexible. All it takes is a few clicks and you’re on your way to providing data-driven and immersive customer experiences.
Build safer workflows
Contact Centers who shift to using Zendesk have found success by building better, safer, and faster workflows.
Get to know your customers
Zendesk makes finding relevant information about customers easy and super efficient. Need more data on their past purchases? Are you looking to make a sales suggestion? Zendesk’s interaction history houses all these and more!
Deliver Faster Resolution
By providing users quality customer insights, better ticket management, and powerful CRM features, Zendesk makes the customer journey easier and faster.
Collaborate and manage cases better
Keep everyone in the loop and work on tickets together. Zendesk even lets external stakeholders weigh in and be part of the journey towards resolution.
Escalate cases better
Zendesk’s automation features are customizable and very easy to run and promotes easy collaboration and escalation.
See relevant tickets as they come
With Zendesk's customizable views, you can filter tickets appropriately so you don't miss a thing.
Improve your customer service teams
With Zendesk, your team members are left accountable for the cases they handle. This enables them to become the best versions of themselves.
Discover the game-changer your customer support has been waiting for
Elevate satisfaction, earn loyalty, and drive word-of-mouth referrals with a ticketing system that takes your customer experience to the next level.
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Omnichannel Experience
With Nautilus Talk on Zendesk, you get the best of both worlds. Consolidate all your customer interactions in one place.
Check out Nautilus Talk