NautilusA Cloud Phone System optimized for the offices that run our city
An ideal government is one that is easily accessible. Our Nautilus phone systems offer the right amount of ease and accessibility and are utilized in offices across Singapore today.
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Nautilus has plans for everyone. Are you a small office looking to upscale your communications? Maybe a bigger department that needs enterprise-level contact center business phone systems? We have you covered.
Ensure Data Security with Data Locality
At Nautilus, we abide by the principles of data locality by employing only the best data centers in Singapore with a promise of 99.9% uptime. Uninterrupted service equals safety and security!
Host secure conversations on a platform that’s built to be safe
Nautilus is ISO 27001 and DPE-endorsed by IMDA, and we adhere to the toughest security measures, letting you connect freely and focus on what matters.
An unforgettable number for easier reach
Boost accessibility and amplify reach with an easy to remember Golden number or Toll free number from us. Reduce barriers and build better relationships with the members of public.
24/7 Support you can count on
Our team of cloud communications experts are with you every step of the process, and are available 24/7. From setup to deployment, you’re assured the best assistance from a team that cares.
Trust our commitment to our SLA
We like to say that our best product isn’t just our cloud solution, but the quality of our customer support. Our personalised,reliable, and round-the-clock support is a hallmark of the Nautilus brand and our adherence to our SLA.
Save on upfront installation costs
Nautilus solutions run entirely on the cloud, requiring no additional hardware costs upfront and allows you to get operational right away.
Data Security is always top of mind
Nautilus holds and maintains the following certifications to ensure that our solutions are cloud-safe and cloud ready.
Cloud Phone Features our clients in Government Offices love
All features
Interactive Voice Response (IVR)
Answer every call with an automated greeting and allow callers to select the right department that they'd like to speak to with IVR.
Call Transfer
Transfer calls to other team members or other departments through blind transfer or attended transfer.
Distribution reports
Learn how well your calls are faring with metrics like Answer Rate, Average Talk Time, Answer Rate within SLA, among others.
Voicemail
Give your customers the option of leaving you a message in case you’re out of the office for the day.
Time Conditions
Inform callers of your office hours by playing different IVR messages throughout the day to reflect your business hours and after-office hours.
Toll Free Numbers
Enhance public accessibility and satisfaction by providing a cost-free means of communication
Industry use cases
A versatile cloud telephony that fits every business
See how Nautilus Cloud Telephony facilitates effective communication in similar businesses.
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Travel & Hospitality
Offer reassurance to anxious travelers with round-the-clock availability on call from anywhere.
Service
Never miss another support call, outside office hours or when away from your desk.
Dental Care
Provide information on services, clinic hours, and directions with a virtual receptionist, freeing up staff for essential tasks.
Are you ready to elevate your government communications?
Our team of cloud experts are on standby and ready to assist with your cloud transition.
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