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Our team understands that every business’ needs differ. No one shoe fits all. Our solutions are tailored according to your needs; get a no-obligations quote today.

Trusted by brands of all shapes and sizes

Cloud Telephony Basic

2-in-1 devices
Interactive Voice Response (IVR)
Business Hour Rules (BHR)
Ring groups
Voicemail
Voicemail to Email
Call recording
Real-time Dashboard
Queue Performance report
Distribution report
Incoming call report
Outgoing call report

Contact Center Professional

Web Phone
Interactive Voice Response (IVR)
Business Hour Rules (BHR)
Ring groups
Voicemail
Voicemail to Email
Realtime Queue Wallboard
Realtime Agent Status Wallboard
Distribution report
Queue Performance report
Agent Performance report
Agent Outgoing performance report
Agent session summary report
Agent Status History
Supervisor Live Monitoring features
Custom Agent Break codes
Agent management
Skills-based routing
Business Hour Management

Contact Center Enterprise

Web Phone
Interactive Voice Response (IVR)
IVR Breakout
Business Hour Rules (BHR)
Ring groups
Voicemail
Voicemail to Email
Real Time Wallboard (3 in 1)
Distribution report
Queue Performance report
Agent Performance report
Agent Outgoing performance report
Agent session summary report
Agent Status History
Call Journey report
Advanced Call Reports
Supervisor Live Monitoring features
Custom Agent Break codes
Agent management
Skills-based routing
Business Hour Management
SLA management (Reporting)
Webphone Auto Answer
After call Work (ACW)
Multiple outgoing DID numbers

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Let Our Testimonials Guide Your Decision

"With Nautilus Network Solutions, we are able to connect priority calls coming from local and international patients easily. Nautilus also provides seamless connectivity for our multiple locations.

Utilizing the next generation of cloud telephony and SIP technology, we so much more ahead of the curve as compared to our competitors. They have far exceeded our expectations."

Amjad Ali

Nuffield Holdings

"Great experience with the Nautilus team. A friendly service provided, they are very patient with us throughout the learning journey & guidance on operating with their system. Even if we have any troubleshooting, they are very fast and assist us with our needs. Compiling & pulling the report on a monthly basis from their portal is always a very clean and simple process.

We strongly recommend everyone in the call centre industry to engage in their services! "

Arrifin Yazid

LHN Group

"Nautilus implemented the setup successfully. Their soft-phone solution and overseas roaming capabilities are the main reasons we chose Nautilus as our Technology partner.

They are experts in Asterisk Technology, and we continue to be impressed with the way Nautilus continues to focus on Research and Development (R&D) to bring the next generation of telephony solution into the market"

Robert Fernades

Certis Cisco

"We enjoyed working with Nautilus over these past few years. Nautilus has provided a good and reliable telephony system that suited our organisation’s requirements and elevated our service standards to support our customer-facing role. In addition, the after sales customer service provided by Natalie has been proactive, prompt and professional. Thank you!"

Mona

Community Psychology Hub

"Have been working with Nautilus since 2019 and they have been very helpful. The Nautilus team has been very responsive to our queries and is one of the vendors we are comfortable working with.

During the walkthrough, the Nautilus team gave a clear and layman's explanation to our users especially since our users are not very technical. "

Gerald Tan

SMG

"Nautilus Call Centre Solution provides seamless connectivity between our laboratories. Managing more than 100 call centre agents, we are able to connect priority calls with ease coming directly from hospitals and clinics. Utilizing the next generation cloud telephony- SIP technology, we are so much ahead of the curve as compared to our competitors and they have far exceeded our expectations."

Mitra Chen

Innovative Diagnostics

"One of the best people I have worked with. Always willing to advice and provide the experience every customers should have.

Kudos to the team, - John, Monica, Natalie and Efrel. The success of the project delivery will not be possible without each and everyone of u. "

Usha

ST Engineering

"With 6 offices in 3 different countries, running more than 100 tenants in Asia, we require a complex telephony solution to run multiple tenants’ models with different functionalities.

The Nautilus serviced office call centre console enables us to inter-connect our extensions throughout our various offices internationally. With their Nautilus Solution, we are able to achieve a long term robust, plug-and-play IP telephony system."

Gladys Ong

Centennial Business Suites

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Frequently Asked Questions

Find answers and solutions to the most popular questions regarding our products and services.

Why choose cloud PBX over on-premise PBX?

The benefits of using a cloud phone are numerous. First off, cloud PBX eliminates the need for purchasing and maintaining expensive on-premise hardware. It's also scalable, offers remote accessibility, and no maintenance required.

What are the basic requirements to use Nautilus?

All users need is a reliable internet connection to run our software. For IP phone users, they need to ensure that the phones are compatible with our system. Generally most Grandstream phones are compatible, and you can purchase Grandstream phones from us too!

What is the difference between nautilus and other VOIP services like whatsapp?

Nautilus is a full cloud telephony system that comes with call features and comprehensive call reports. On top of that, we source our phone numbers from local telco companies and have the capability to port over existing business numbers (Singapore only). This means that our customers can make calls to any level 6 numbers instead of app to app.

Can we port our existing number to Nautilus?

Yes, you can port over your existing business number over to Nautilus. Currently number porting service is only available in Singapore.

Can we port mobile numbers?

No, mobile number porting is not supported.

Can I get a golden number through Nautilus?

Yes, Nautilus can provide golden numbers (Singapore only), and the charges vary according to the combination of the last 4 digits.

Can Nautilus integrate with other solutions?

Yes. However, it is subject to the API. Typically we will have a requirement gathering call with a client followed by a discussion with our developer to determine the feasibility. For Zendesk integrations, we have a ready-built integration that makes the process fast and instantaneous.

Is Nautilus’s services limited to a specific industry?

Not at all. Our solution is applicable to all kinds of industries and size. Government agencies, retail stores, IT companies, call centers, and even medical clinics use Nautilus Solutions.

Is there a minimum number of users required?

For our Nautilus Contact Center module, it would be a minimum of 5 users. For our Nautilus Cloud Telephony, there is no minimum users.

Is there any hardware requirement?

Generally, no. Unless users prefer to use our extensions on hardphones (IP phones). Most of our cloud telephony clients use a softphone or our existing mobile app. For contact center module, it currently only runs on a webphone.